Terms & Conditions

Welcome to www.celltone21.com, operated by Celltone Home Appliances.

By accessing this website, browsing products or placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our website.

1. Website Usage

By using this website, you confirm that:

  • You are legally eligible to enter into a binding agreement.

  • The information provided by you is accurate and complete.

  • You will use this website only for lawful purposes.

  • You will not misuse the website or attempt unauthorized access.

2. Products and Information

Celltone offers kitchen accessories, gas lighters, kitchen tools, stainless steel products and other household essentials.

We make reasonable efforts to display accurate product descriptions, specifications, images and prices.

However, minor variations in product appearance, colour or packaging may occur.

3. Pricing and Payment

  • All product prices are displayed in Indian Rupees (INR).

  • Applicable taxes and delivery charges will be displayed during checkout, wherever applicable.

  • We reserve the right to correct pricing or listing errors.

  • Orders are subject to successful payment verification and acceptance.

  • Online payments may be processed through Cashfree Payments and its supported payment methods.

4. Order Confirmation

After placing an order, customers may receive an order confirmation through email, SMS or other available communication channels.

An order confirmation does not guarantee acceptance if the order is affected by payment issues, stock unavailability, pricing errors or suspected fraudulent activity.

5. Shipping and Delivery

Products will be shipped to the delivery address provided by the customer during checkout.

Delivery timelines, shipping charges and other applicable conditions will be communicated during the ordering process.

6. Returns, Refunds and Cancellations

All returns, refunds and cancellations are governed by our respective policies:

  • Return & Refund Policy

  • Cancellation Policy

  • Shipping & Delivery Policy

Customers are requested to review these policies before placing an order.

7. Intellectual Property

All website content, including logos, product images, text, graphics, designs and branding, belongs to Celltone Home Appliances or its respective owners.

Unauthorized copying, reproduction, distribution or commercial use is prohibited without prior written permission.

8. Limitation of Liability

Celltone Home Appliances shall not be liable for indirect or incidental losses arising from website interruptions, third-party service failures or circumstances beyond our reasonable control.

Nothing in these terms excludes liability that cannot legally be excluded under applicable law.

9. Third-Party Services

Our website may use third-party services, including payment gateways, logistics providers and analytics tools.

Their services may be governed by their respective terms and privacy policies.

10. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated terms will be published on this page.

11. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of this website or purchase of products shall be subject to the jurisdiction of the competent courts in Mumbai, Maharashtra, India.

12. Contact Information

Celltone Home Appliances

107 / 108, Mahavir Ind. Estate, Opp. Malad Ind. Units Co-op. Soc. Ltd., Ramchandra Lane Extn., Kanchpada, Malad (West), Mumbai – 400064, India.

Email: sales@celltone21.com
Telephone: +91 2844 3436
Sales Enquiry: +91 88791 55057
Website: www.celltone21.com